Frequently Asked Questions
Meet & Greet/Intake
The meet & greet session/consult is required to ensure proper care of your pet(s). During this time, a detailed intake is completed to address behaviors, obtain home information and work with clients to ensure the right amount of visits are provided. It's also a good way for everyone to meet and be comfortable with each other, prior to confirming services. The initial meet & greet is complimentary. However, if you would like additional meet & greet/intake sessions, a $22 fee will be incurred.
For the sake of keeping your routine on schedule, and for the safety & security of your pets and home, we do not job share in any capacity. This means no one else should be entering your home during service dates scheduled for the purpose of caring for your animals. Insurance & liability will be null and void if this policy is not followed. If other service individuals such as lawn maintenance or home cleaning are scheduled, please discuss this in advance. You may be required to sign a waiver of liability of other individuals will be in the home during time(s) of service.
Service Requests Outside of Windsor Area
Requests for check-in/walking and/or pet sitting services outside of the Windsor, CO area will be evaluated on a case-by-case basis. If we are able to provide these requested services, additional mileage surcharges will apply.
What the Heck is a "Kraken"?
"Release the Kraken!" is a popular cult phrase from the 1981 movie, "Clash of the Titans". In it, the Kraken was a beast to be reckoned with. We eventually got to the point where we, as pet parents, would say "Watch out...I'm going to Release the Krakens!" prior to letting all our rescue dogs out.
We use specific pet sitting software that provides our clients with detailed visit reports including GPS tracking. Pictures of your pets are always included.